Do you need help?

Please click on Forgot your password? in your Login area. Now enter your email address and click Send. We will immediately send you an email with a link to...

If you would like to change your personal information, please send us an e-mail to help@helpling.nl. We will then adjust your data accordingly.

After you logged into your account, different types of notifications are displayed on the welcome page such as change requests, cancellations and customer m...

You want to adjust your availability? You can do so as follows: 1. Open the app and go to More 2. Under 'Profile', click Set Availability 3. Specif...

Unfortunately, you cannot change this for yourself at the moment. To change your work location, please send us an email to help@helpling.nl. We need to know...

In your profile you can indicate that you are on a holiday. This is not required, but can make it easier for you to not receive any booking requests. To add...

We can add the busy-time for you. Just write us a message with the dates to help@helpling.nl. Please also let us know if existing bookings should remain or...

Only households booking through Helpling can view your profile. It will not appear on any search engines and we do not pass on your profile to any third par...

Only your regular customers get a link to your external profile which hosts only your first name and your picture and any reviews you may have received from...

You can contact your customer through the chat function in your account. Simply click on 'Chat' in your account and then click on the customer you w...