Do you need help?

No, you don't have to bring any cleaning materials. Your customers is supposed to provide all the necessary materials.

In this case we advise you to contact your customer to discuss what kind of cleaning materials you need to clean the house.

That depends on the customer. We recommend you to walk around the house with your customers when you visit their house for the first time. You can ask your ...

We recommend you to try to contact your customer, if you don't reach him or her then you can give us a call so we can help you. You can contact us at 08...

We recommend you to try to contact your customer via the Chat in the Helpling app, if you don't reach him or her then you can give us a call so we can h...

We advise you to contact the customer to see what they would prefer. You could stay for longer, for example, or focus on the areas the customer wants priori...

That completely depends on you and your working hours. We would recommend you discuss the options with the customer if you cannot stay.

All the providers who work via the Helpling platform can use the liability insurance from Helpling which covers damages between €25 to €5.000.000. Damages b...

Yes, if you want to, you can accept the key. This offers you more flexibility.  Please note: Helpling is in no way responsible for the exchange of keys....

We recommend you to contact your customer to make an appointment to bring back the key. If you don't have the contact details from the customer then you...